Consumer Expectations in a Digital Landscape

We recently sat down with Serial Entrepreneur & Advisor, Pascal B. van Knijff to discuss the ever-changing digital landscape and its correlation with customer experience.

Pascal has ​​over twenty-five years of experience in Europe, and the United States, as a marketing executive, investor, consultant, trainer and Global speaker; Pascal has gained expertise in various settings and very diverse fields. Pascal is helping organisations and companies to build solid sustainable value propositions and empowering the next generation of technology.

In this interview, we discuss how consumers’ expectations have changed, bridging the gap between physical and digital landscapes, as well as how companies can use knowledge systems and Machine Learning. Pascal is helping organisations and companies to build solid sustainable value propositions and empowering the next generation of technology.